Donating families simply let us know that they are ready to take advantage of their special vacation certificate “Thank You” gift.

The certificate has very simple directions and families can start their reservation process by phone (free 800#), by fax or online. It's that simple, we take care of all the details.

The vacation certificate call center staff are travel professionals who are destination trained, thus ensuring the best possible customer service levels. Reservations are always followed by a first class mail confirmation letter and/or personal phone call.

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