Vacation Family Feedback
Our Get Up & Go customer care staff is always asking our vacation traveling families for their comments and suggestions for making things even better:

The process seems to be very easy.....no recommendations.
Joyce F
DARNESTOWN , MD

"Your agent worked "overtime" to make sure everything was A1! Everything was as planned! Very professional and helpful too!"
Ron B
SANDUSKY , OH

"She was extremely helpful with information that I wasn't even thinking about it, she told me to call back to make sure that the dates I wanted were confirmed, etc. She also gave me her number and extension if I had any more questions. Everything was satisfactory."
Erica C
DISTRICT HEIGHTS, MD

"You can't improve anything, it was great! The agent was great! You can not improve it in any way"
MARCUS I
PHOENIX , AZ

Agent was very helpful and informed.
Ron H
RIVERSIDE, CA

"Change nothing; it's perfect, excellent staff and service"
Ronda S
SILVER SPRING , MD

Everything went great!
James B
NASHVILLE , TN

"I was very satisfied, no improvements necessary!!! I was very satisfied!!"
Nicole B
DENVER , CO

Very easy to activate on the web matter of minutes. Robinson was very professional and a pleasure to deal with. Gave me an option of 3 hotels to coincide with the location of my business travel hotel.
Kevin H
HOLMEN, WI

WEB ACTIVATION AND INSTANTLY VIEWABLE AVAILABILITY
Steve H
SPARKS , NV

I was very satisfied. Thank you.
Christina G
ALDEN, NY

I had no problems.
Naomi S
CHARLOTTE, NC

Thoroughly enjoyed the trip. I had absolutely no problem what-so-ever getting everything set up. Went flawlessly Would LOVE to do it again.
Michael D
STAFFORD , VA

I know of no improvements
Tim P
CHARLESTON , WV

Seems easy enough
Teresa P
CHARLOTTE , NC

"Agent was very courteous, and responded in such a timely matter, I would like to use him again. Unfortunately, I have misplaced the paper with his name on it."
Vickie D
BLOOMFIELD, NM

"The process worked very well, I have nothing to suggest on the actual process. I did select a date that I had to change, by phone. Maybe in the future this can be done online also. Even the phone call went very well, your reps appear to be very well versed in customer service. Fast, polite and efficient."
Michelle C
OAKLAND , CA

Would be nice to be able to request a type of room...such as with a king bed or 2 beds. Was easy to activate via website.
Larry C
GROVER BEACH, CA

The staff was wonderful in all aspects--including the maintenance and cleaning staff. Every person we encountered was so friendly and welcoming. They made us feel very comfortable about visiting the Glade.
Steven G
HANAHAN, SC

Good service
Krista C
VIRGINIA BEACH, VA

"On the second half of the Get Up & Go, I needed to change the date, agent was very agreeable and helpful. Sorry, I don't have her name."
Arthur G
FLAGSTAFF , AZ

"I see no need to change anything, it was great."
Torie C
PALESTINE, TX

Activation was simple. No need to improve there.
STEPHEN R
WALNUT CREEK , CA

Your Mr. Patterson was very polite
ANDREW A
SICKLERVILLE, NJ

I had no problem with anything.
PAULA N
FOREST HILL, LA

The Welcome Staff in Las Vegas was super in fixing the reservation error.
John K
YUBA CITY , CA

IT WAS ALL SO EASY TO DO. NO IMPROVEMENT NEEDED. THANKS
SABRINA S
JACKSON, MS

Very nice
BOBBY C
CAMERON , NC

"AS I RECALL, WE SPOKE WITH TWO AGENTS. THEY BOTH WENT OUT OF THEIR WAY TO BE HELPFUL."
GORDON A
DAYTON , OH

Great friendly service
DONNA P
CROSSVILLE, TN

Handled very well by your representative.
SCOTT A
NEW BRAUNFELS, TX

Everything was very straight forward. No tricks...good confirmation.
STACY R
AVONDALE, AZ

They know their business. We were satisfied. No need for improvement.
WILBUR H
MOUNT AIRY, NC

The Agent seemed to be a youthful and proud of their business.
FREDERICK C
MILILANI, HI

I don't recall dealing with an agent. I believe I took care of it on the web. I did speak to customer service who answered a question promptly
MARK F
CHANDLER , AZ

"No improvement needed, good job, no need for improvement"
DUSTIN C
TRAVERSE CITY , MI

Everything is great!
ANTHONY P
GASTONIA, NC

We didn't like how we had to pay for parking at the hotel.
Irish D
RESTON , VA

"Nothing. It was great! 'Excellent Job. Great follow-up
Chris V
LAKE FOREST , CA

They were very friendly and accommodating. Truly superb attitudes and exceptionally gracious.
MARK G
WEST END, NC

"The agent was courteous and went out of the way to obtain the dates, location and upgrade requested.”
KATHLEEN C
CHANDLER, AZ

"As a volunteer school parent board member and chairperson for fundraising, I really like the Donation Vacation program because it is simple, straight forward, provides incredible fundraising appeal, and it is something that our student and church families can really get excited about. I am a very big believer in that you can never say "Thank You" enough, so now giving away family getaway vacations for donations is an absolutely incredible way to generate fundraising participation and happy faces!"
Pam O'Neil
PARENT BOARD COMMITTEE / FUNDRAISING CHAIRPERSON
MARY HELP OF CHRISTIANS SCHOOL